About Package
In order to protect your privacy, we guarantee to send your products in a safe condition. All orders are meticulously packaged in odor-proof and tamper-evident materials to maintain product freshness and confidentiality. Additionally, each item is securely encased in an airbag or yellow bubble plastic envelope to prevent damage during transportation.
About Warranty
We stand behind the quality of our products. In the rare event that you receive a defective item, please contact our us within 48 hours of receiving your order for assistance. We will work swiftly to fully refund or replace the product.
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About Shipment
We strive to dispatch orders promptly, typically within 1-2 business days, excluding weekends and holidays, ensuring timely processing and shipment. Delivery times may vary based on destination and external factors such as weather and public holidays. Rest assured, if your order doesn't arrive within the specified timeframe, please don't hesitate to contact us. Upon shipment, you will receive a tracking number via email to monitor the status of your delivery.
Delivery Times
Delivery times may vary depending on your location and the shipping method selected at checkout. Generally, domestic orders within the United States are delivered within 2-5 business days, while international orders may take longer to arrive.
